Orders usually ship within two business days of being placed. Orders are usually shipped
via the United States Postal Service Priority Mail service.  Certain orders will ship via UPS
and gallon jugs ship via UPS.


We may occasionally substitute smaller containers for larger containers to fill your order.  
For example, if you order one half gallon of syrup, we may substitute two quarts of the
same grade of syrup to fill your order.  If you require specific sizes, please make a note of
this in your order.  Thanks!

Refund, Returns and Cancellation Policies:

Refunds will be handled by crediting the card used to make the purchase.  No refunds will
be granted for food items unless they have spoiled and we have confirmed the fact.

If for some reason you need to return your order or part of your order please contact us.

Please email or call with any concerns about your order. We guarantee our products will
arrive in satisfactory condition.

Privacy Policy:

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and
order data. Yahoo! automatically collects order information but may only use this
information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo!
Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card

How That Information Is Used:

It is first used to fulfill an order. We do not give out any information to other businesses.
Occasionally, we may send out an email with specials and promotions that are currently in
use. To opt out of this service please reply with "Opt out"
Burgess Sugarhouse Underhill, Vermont (802) 899-5228  info@burgesssugarhouse.com